Privacy & cookies

Vie privée et sécurité

Vous nous laissez vos informations personnelles, car elles sont nécessaires si vous voulez commander quelque chose. Mais nous pouvons imaginer que vous aimeriez savoir pourquoi nous vous demandons vos informations personnelles et ce que nous en faisons. Nous allons essayer de vous l'expliquer ici. Si vous avez d'autres questions après avoir lu ces lignes, n'hésitez pas à nous en faire part. (


Nous stockons toutes les informations que vous laissez en toute sécurité en utilisant les techniques les plus modernes. Si nous donnons vos informations à quelqu'un d'autre - vous lisez ci-dessous pourquoi et quand nous le faisons - alors nous exigeons qu'ils soient aussi attentifs que nous à vos données. Si vous pensez que cela ne se produit pas, veuillez nous en informer.

Données personnelles

Nous utilisons vos informations pour rendre votre expérience d'achat aussi personnelle que possible. Nous personnalisons ce que vous voyez sur POM Amsterdam pour répondre à vos intérêts. Par exemple, nous utilisons les données des commandes précédentes, votre adresse IP et votre comportement de navigation et de recherche.

Ce que nous faisons avec vos données

Nous utilisons vos données à différentes fins qui sont précisées ci-dessous :

Livraison de votre commande

Pour votre commande, nous vous demandons votre nom, votre adresse électronique, votre adresse, les informations relatives au paiement et votre numéro de téléphone. Cela nous permet de livrer votre commande et de vous tenir informé de votre commande. Nous communiquons vos informations à d'autres personnes si nécessaire, par exemple à notre centre de distribution.


Your account

In your account on, we store the following information: your name, address(es), phone number, e-mail address, shipping and payment information and possibly other interests (for example, if we have asked your birth date). Convenient, because then you don't have to enter this information each time. We will also keep information about your previous orders so that you can easily find it again. Is your data incorrect or do you want to remove your details, please feel free to contact our customer service. We are ready to help you.


We use customer information in order to investigate and prevent and fraud. If needed, we give customer information to the Government.


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Cookie policy of POM Amsterdam BV
POM Amsterdam uses cookies and other technologies such as JavaScript and web beacons on its Web store and related sites (hereinafter referred to as the 'online store'). Because we want to ensure your privacy and the user-friendliness of your visit(s) to our online store, we believe it is important that you know how and why we use cookies. Below we try to provide you as much information as possible about the use of these techniques, including cookies, by POM Amsterdam.

What are cookies?
Cookies are small, simple text files that are saved on your computer or mobile device when you use our online store.

What are the other techniques?
JavaScript and web beacons are standard internet techniques that, along with cookies, ensure that a system can collect information (Java Scripts) and store this in small, simple text files (cookies). Cookies and other technologies are used in almost all existing Web shops.

By using cookies and other techniques we ensure, for example, that surfing on our online store is easier for you, and it allows us to further improve our online store.

Third-party cookies
Through our store also third-party cookies are placed. In case third parties place cookies on our site, the privacy & cookie policy of that respective company apply.

What cookies do we use? In short:

Functional cookies or necessary cookies
Functional cookies ensure that our online store is functioning properly. Consider, for example, features such as the shopping cart and checkout.

Analytical cookies
With analytical cookies we collect third party statistics about the use of our online store by our users. By monitoring the usage of our online store we can continue to improve for the benefit of our users.

Social media third-party cookies
Social media cookies are cookies of social media websites. This includes a YouTube video or a liking for Facebook.

Advertising cookies
We place ad cookies on our online store. In addition we give third parties the ability to place cookies on our online store. We also place advertising cookies on third party websites. The information from these advertising cookies enables us to offer you (more) relevant propositions.

Online store recommendations, preferences and interest cookies
We combine your online surf, search, and buy behavior to show relevant offers and recommendations, tailored to your preferences.

Browser settings
If you don't want that websites can store cookies on your computer, adjust your browser settings. You will receive a warning before cookies are being posted. You can also customize your settings so that all your browser cookies and/or third party cookies are refused. You can delete cookies that have already been placed. Note that the settings need to be separately changed for each browser, device and computer that you use. We want to remind you that if you do not want to use cookies, we unfortunately cannot guarantee that our online store is working properly. It may be that some features of the online store are lost or that you no longer can see certain pages at all. Customizing your settings varies between browsers. Please go to the manual of your browser or consult the help function of your browser if necessary.

Would you like to turn off cookies from specific parties, you can do so via Your Online Choices.